Return & Exchange Policy

Returns & Exchanges Policy

If there is a defect or a technical issue with your purchase, you may exchange or return it within 7 days of receiving it. Returns are subject to Return Merchandise Authorization.

Your total refund will be reduced by the cost of Delivery. Some items may be considered special and have a limited return policy. To avoid rejection of returned items or restocking costs, all purchases, accessories, serial-numbered security tags (if given), and packing materials must be in new condition.

Products are eligible for Return and Exchange if:

• Item(s) are returned within 7 Days of receiving.
• Item(s) are in new condition.
• Item(s) are in their original packaging. Packaging must be undamaged.
• Item(s) include all packing material, manuals, and accessories (if provided).

Please note that:

• Return shipping charges are the responsibility of the customer.
• We are not responsible for lost or damaged packages.
• In the event of a refund, a transaction fee of 5% will be deducted for purchases made through online payment methods or the point-of-sale system.

The warranty does NOT cover:

• Damage as a result of accidents, poor care, and normal wear and tear.

Exchange or refund will NOT be applicable if:

• You have changed your mind and decided you don’t want the goods.
• You find cheaper goods elsewhere.
• The person you gifted it to does not like it or want it.
• Discounts and promotions are not applicable on Exchange items.

To complete your return, we require a receipt or proof of purchase.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. A restocking fee might be applicable in certain circumstances. We only replace items if they are defective or damaged. If you need to exchange it for a similar item, please contact us and we will do our best to help you out.

We reserve the right to refuse any return if there are:

• Any signs of wear.
• Parts of the item are missing, including tags, manuals, bags, or other materials (if provided).
• Any damage to the item or packaging.

If there are any noticeable discrepancies or damages when receiving your purchase, or if the wrong item was delivered, please reach out to us and we’ll be happy to help.

Product Images and Color Variations:

We strive to provide accurate and detailed product information to assist our valued customers in making informed purchasing decisions. However, it’s essential to note that the images displayed on our product pages may differ from the real product, primarily due to image editing carried out by the brands themselves. Additionally, variations in lighting, monitor settings, and other factors may affect the perceived color shade.

We encourage our customers to conduct thorough research on their desired items, including reviewing official brand websites and obtaining additional product information whenever possible. If you have specific concerns about the item’s appearance, color, or any other aspect, we are more than happy to assist you. Please feel free to reach out to our customer service team, and we can provide you with real, unedited images of the item to ensure you have a comprehensive understanding of the product before making your purchase.

Thank you For Shopping With Us